IRS Publishes 10 Data Security Tips

IRS Publishes 10 Data Security Tips

It’s often said that computer security is everyone’s business, and now that’s truer than ever. With cybercriminals hatching scams and schemes at every turn, everyone—from taxpayers to tax professionals—has to stay on their guard to secure their computers, tablets, and...
IRS to Use Voice and Chat Bots

IRS to Use Voice and Chat Bots

The Internal Revenue Service is relying on technology to help it keep up with its growing need for taxpayer support. The agency has begun using voice and chat bots on a pair of specialized telephone assistance lines and on its website.  These new features are...